| Our PerformaBuilt (performabuilt.com)Limited Warranty is for a period of 1 year on torque converter and transmission combinations and 6 months on transmissions purchased without our torque converter. Warranty period begins upon delivery notification from the shipper. As far as we know, this is the longest and most comprehensive warranty in the Performance transmission industry.
Warranty is limited to repair or replacement of the item at our
descretion. Warranty repairs will be handled on a priority basis we do not ship replacement units until we receive failed unit. We
are not responsible for any installation costs, fluid, loss of
transportation, or ANY costs or expenses beyond those
specifically stated herein. Any disassembly of the item without
prior approval from Performabuilt will result in immediate
termination of the warranty and will result in forfeiture of all
rights of the customer under the warranty. This does not include changing of filter and fluild as long as the correct filter for the application is used. Warranty is non transferable except in rare instances where pre aproved by PerformaBuilt or if resold by one of PerformaBuilts partners or members of its dealer network. If any other enity attempt to sell you a PerformaBuilt Product and does not have a PerformaBuilt dealer card. Or some other verification or permission do not purchase the item until first speaking with PerformaBuilt to verify this permission while we do support our products second to no one we do not support products resold by anyone other than and authorized PerformaBuilt dealer.
PerformaBuilt bears
no responsibility for damage resulting from failure to maintain
adequate lubrication to the transmission, or for any damage
resulting from improper installation of the transmission. All
transmission coolers must be properly flushed and cleaned
prior to installation of the transmission.
All returns under this warranty must be pre-approved by
PerformaBuilt. There are no other warranties, either specific or
implied. The buyer is responsible for round trip shipping or can pay 250 dollars to PerformaBuilt to arrange this for them. PerformaBuilt will under no circumstance pay and labor fees or charges made by any other enity without our express aproval which must be requested and approved by email info@performabuilt.com before the work is performed. Under no circumstance shall PerformaBuilt bear any financial responsibilty in excess of the original purchase price nor will we refund any amount exceeding the original purchase price. Under no circumstance shall PerformaBuilt be liable or obliged to pay any R&I cost, Diagnostics labor or any other consequintial loss. In purchasing this or any product from us you agree to these terms and conditions without recourse. In addition disassembly of the unit in any manor without concent of PerformaBuilt in writing by email will void your warranty and all rights and rights to any repair or other compensation. PerformaBuilt may at times elect to do things that exceed the scope of this agreement or alter its context reasonably at any time. This in no way changes the obligation or limitations of this agreement. Our warranty is very simple repair or replace the product. Thank you and we hope your expereince with us is a pleasant one. As seving you is what we are about. Please before calling take a moment to check out our FAQ page. Many answers you may need may already be there.
Our goal is to 100% CUSTOMER SATISFACTION. Our staff will
work with you diligently to resolve any problems you might
have as quickly as possible. You need only contact us to take
advantage of our technical expertise. Many minor issues can be
resolved over the phone with minimal inconvenience.
Special notes concerning warranty returns:
Customer is responsible for all shipping charges. Transmissions must be drained fully failure to do so will result in the trans being stopped in shipment and a possible fine. You must box the unit up adequatley to avoid damage to the unit, You must insure the unit. If you would like instructions on how to box the unit for shipment please feel free to contact us
Thanks |
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